Abstract
This thesis investigates the impact of decision-making autonomy, a sense of shared identity, and communication strategy on resource retention following mergers and acquisitions. Grounded in organizational development literature, the study examines employee experiences during post-integration periods. Using a qualitative methodology, ten semi-structured interviews were conducted with employees who remained with their organizations for at least twelve months following a merger or acquisition. The research utilizes thematic analysis to explore how autonomy constraints, leadership engagement, transparent communication, and cultural alignment influence retention decisions. The participant sample spans diverse industries such as software, healthcare, financial services, and others, with roles ranging from individual contributors to senior leaders. Results identify seven thematic clusters including autonomy-related issues, communication challenges, identity misalignment, and feedback limitations. Findings suggest that autonomy in decision-making, clarity in communication, and fostering a shared organizational identity positively impact employee retention. Implications for future research and practice are discussed.
Library of Congress Subject Headings
Consolidation and merger of corporations—Psychological aspects; Employee retention; Communication in management; Autonomy (Psychology)
Date of Award
2025
School Affiliation
George L. Graziadio School of Business and Management
Department/Program
Business
Degree Type
Thesis
Degree Name
Masters
Faculty Advisor
Kent Rhodes
Recommended Citation
Kaur, Randeep Rajwant, "The impact of decision-making autonomy, sense of shared identity, and communications strategy on resource retention post-merger and acquisition" (2025). Theses and Dissertations. 1638.
https://digitalcommons.pepperdine.edu/etd/1638