Abstract
This research examines the emotional impact of individual team members who will revise a process of online requests for assistance between teams in an international high-tech organization. A survey of the team members upgrading the process will assess the impact of the revision on team members’ learning, problem-solving, team commitment, interpersonal skills, and quality of work life to assess satisfaction toward improved work morale.
Library of Congress Subject Headings
Problem solving; Problem-based learning; Group problem solving
Date of Award
2024
School Affiliation
Graziadio Business School
Department/Program
Business
Degree Type
Thesis
Degree Name
Masters
Faculty Advisor
Miriam Lacey
Recommended Citation
Hughes, Henry Mason IV, "How does participation in a work request redesign impact individual-level outcomes in interpersonal skills, problem-solving skills, team commitment, learning and quality of work-life?" (2024). Theses and Dissertations. 1523.
https://digitalcommons.pepperdine.edu/etd/1523
