Education Division Scholarship

Online Dispute Resolution (ODR) within Developing Nations: A Qualitative Evaluation of Transfer and Impact

Document Type

Article

Publication Date

1-2014

Keywords

International dispute resolution, culture, qualitative, case study, information and communications technology, developing countries, online dispute resolution, CIDA

Abstract

The field of online dispute resolution (ODR) is developing both as practice and a profession. Evidence of this includes a growing community of scholars and practitioners. A Canadian International Development Agency (CIDA) grant permitted 16 practitioners from developing countries to attend the 2008 ODR Forum in Victoria, British Columbia. In the year following the Forum, an evaluation was conducted to identify changes among these practitioners’ behaviors, knowledge, skills, abilities and credibility. Results indicate that ODR practitioners in developing countries are engaged in a wide range of activities, many of which are technologically and logistically complex. These practitioners also face a number of political and infrastructural challenges that are not as commonly experienced by those from developed nations. Taken together, these realities have implications both for the nature of ODR’s proliferation as a legitimate practice, as well as for the provision of education and training concerning its underpinnings.

Publication Title

Laws

Comments

Laws 2014, 3(1), 106-116; doi:10.3390/laws3010106

Link to Full Text

Share

COinS