Abstract

An organization's ability to achieve its goals depends on the quality of its leaders and their ability to produce a highly engaged workforce. High levels of employee and managerial turnover and burnout can impede an organization's workforce engagement and ability to grow and be successful. To minimize the impact of these 2 constructs (turnover and burnout), this study examined the link between leadership behavior practice patterns' and employee work engagement in a nonprofit that supports the homeless. Responses from 48 non-managerial employees were used for this study. To investigate this study data were collected using 2 survey instruments: the Leadership Practice Inventory (LPI) and Utrecht Work Engagement Scale (UWES). Both surveys were completed by the same population on the same day. The combination of cross-sectional survey designs using quantitative and descriptive correlational research methods helped the researcher analyze the data to identify relationships between the variables under investigation. According to the respondents' ratings, a positive correlation was found to exist between leaders' behavior practice patterns and employee work engagement. Moreover, the results found no negative correlations between the LPI scores and the UWES scores. High employee engagement in a nonprofit organization leads to better economic outcomes for the community and a better workplace for employees who feel their organization cares about their health and well-being, which leads to a more tenured workforce and effective group of leaders. Future directions for research include exploring other variables (leader responses and gender) to potentially predict different work engagement levels and leadership behaviors that could impede employee burnout and turnover.

Library of Congress Subject Headings

Dissertations (EdD) -- Organizational leadership; Organizational leadership; Employee motivation; Organizational effectiveness

Date of Award

2014

School Affiliation

Graduate School of Education and Psychology

Department/Program

Education

Degree Type

Dissertation

Degree Name

Doctorate

Faculty Advisor

Mallette, Leo;

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