Abstract

School counselors are First-Responders as the role and responsibilities continue to increase and the needs of the school community changes. Diversity has notably increased within the last century in school settings. While, the impact of the COVID-19 crisis has shed light on the gaping and persistent inequities faced by marginalized school communities, the heightened racial crisis of 2020 serves as an additional impact to the students within vulnerable communities. School counselors are expected to support students in navigating the impact that these crises bring. The demand for school closure forced students to shift to online platforms. The intersection of the pandemic and racial tensions has exacerbated stress and trauma in marginalized communities. This study’s findings purport school officials must prioritize social-emotional learning and mental health support, providing access to counselors and resources that address the emotional toll on students, particularly those affected by racial injustice. The findings continue to reveal the need to ensure equitable access to resources. Adapting to the nuances of the dual crises presented a challenge for students, parents, staff members, and school counselors. The findings center on the inclusion of the school counselor’s voice in decision-making during crisis encounters.

Library of Congress Subject Headings

Student counselors; Crisis intervention (Mental health services); Multicultural education

Date of Award

2026

School Affiliation

Graduate School of Education and Psychology

Department/Program

Education

Degree Type

Dissertation

Degree Name

Doctorate

Faculty Advisor

Ebony Cain

Download

Share

COinS