Abstract
In the 21st century, cybersecurity threats have evolved into pressing socio-technical issues, with significant implications for the safety and stability of global critical infrastructure. This dissertation explores the intersection of cybersecurity governance and culture in risk management of national critical infrastructures, defined as essential systems and assets, whether physical or virtual, that are vital to the security, public health, safety, economy, or any combination thereof, and the disruption of which would have a debilitating impact on a nation. The study delves into how human factors like organizational culture and governance mechanisms interplay to influence cybersecurity outcomes. The research adopts a qualitative approach, leveraging in-depth interviews with key stakeholders across various critical infrastructure sectors, including Chief Information Security Officers, Chief Information Officers, and other cybersecurity professionals involved in safeguarding critical infrastructures. The findings highlight the complexities and challenges of balancing stringent security measures with operational efficiency, the importance of fostering a cybersecurity-aware culture, and the role of governance in shaping cybersecurity strategies. This study contributes to the understanding of how human factors and organizational dynamics affect cybersecurity risk management, providing insights into the practical challenges faced by organizations. There is a need for comprehensive governance frameworks that integrate technological defenses with human-centric approaches to effectively manage cyber-risks for critical infrastructures. I propose strategies to enhance cybersecurity resilience.
Library of Congress Subject Headings
Computer security; Computer security—Government policy; Cyberinfrastructure—Risk management; Computer networks—Security measures
Date of Award
2025
School Affiliation
Graziadio Business School
Department/Program
Business
Degree Type
Dissertation
Degree Name
Doctorate
Faculty Advisor
Nelson Granados
Recommended Citation
Abubakari, Prince, "Human factors matter: the intersection of cybersecurity governance, and culture in risk management of critical infrastructure" (2025). Theses and Dissertations. 1575.
https://digitalcommons.pepperdine.edu/etd/1575