Abstract
The success rate for first-time managers is staggeringly low (approximately 40%) during their first 24 months in the role. While various journals and studies have addressed this topic, few have addressed it with a focus on millennial, first-time managers. Given that many millennials are stepping into the role of front-line supervisor, understanding their experience is an important step in understanding how organizational systems can be improved to increase new managers’ success rates. Therefore, the purpose of this study is to understand how to improve the organizational systems that select, promote, and retain first-time managers for the growing millennial supervisory population. Further, as Gen Zers flood the workforce, there are now four distinct generations working alongside each other. These generational shifts are hypothesized to present an added challenge. The results of this study suggest that generational demographics do present an added challenge, but may not hinder a first-time, millennial manager’s success.
Library of Congress Subject Headings
Supervisors; Generation Y--Leadership; Success--Leadership
Date of Award
2024
School Affiliation
George L. Graziadio School of Business and Management
Department/Program
Business
Degree Type
Thesis
Degree Name
Masters
Faculty Advisor
Christopher G. Worley
Recommended Citation
Castillo, Stephanie, "Understanding how the organizational systems that select, promote, and retain first-time, managers can be improved for the growing millennial supervisory population" (2024). Theses and Dissertations. 1517.
https://digitalcommons.pepperdine.edu/etd/1517
