Abstract
This research project investigates voluntary employee turnover and perceptions of engagement responsibility within organizations. In the aftermath of the COVID-19 pandemic, the US workforce experienced significant pressures. Through qualitative research with semi-structured interviews of 15 professionals, key themes influencing engagement and disengagement were identified. These themes include leadership, recognition, role autonomy, team collaboration, unmet career promises, and poor communication. Participants represented various industries, from Fortune 10 companies to family-owned businesses, and held roles from individual contributors to divisional leaders. This research offers both theoretical advancements and practical solutions, emphasizing the necessity of shared responsibility between employees and organizations in managing engagement and retention. The findings aim to enhance organizations' capabilities to engage and retain their workforce, contributing to long-term success and sustainability.
Library of Congress Subject Headings
Employee retention; Turnover (Business); Personnel management
Date of Award
2024
School Affiliation
George L. Graziadio School of Business and Management
Department/Program
Business
Degree Type
Thesis
Degree Name
Masters
Faculty Advisor
Gary Mangiofico
Recommended Citation
Duerr, Troy, "Voluntary employee turnover and the engagement perception of responsibility" (2024). Theses and Dissertations. 1509.
https://digitalcommons.pepperdine.edu/etd/1509