Abstract

Within software development, various methodologies are leveraged to structure the software development process. Among these methodologies, the waterfall and agile models are most popular. Historically, in software development, the waterfall methodology has been applied to IT projects and project management has aligned with this plan-driven approach. Recently, due to its flexible nature, software development trends have resulted in an increased adoption of the agile methodology within organizations. The Agile methodology is an incremental, iterative software development methodology. This approach transforms the larger project into smaller segments that are iteratively developed and delivered for utilization. This methodology is dependent on deliverables completed by a cross-functional team. The Agile methodology is carried out using a wide variety of frameworks and models, including Scrum, Kanban, and Kaizen. Agile principles do not define the role of a Project Manager. However, organizations continue to require Project Management support in conjunction with Agile Software Development. These needs include Project Management Body of Knowledge (PMBOK) stages of initiation, planning, execution, monitoring and controlling, and closure, support gaps in the standard Scrum Master and Product Owner roles, while managing triple constraints of time, scope, and resources.

Research literature has indicated that limited support for Agile Project Management (APM) exists. Additionally, existing resources provide limited support and lack the structure necessary to enable APM practitioners. In alignment with the literature, this qualitative phenomenological study leveraged semi-structured interviews to study the lived experience of Agile IT PM subject matter experts in this domain. Through the interview process, data aggregated was utilized to define the best practices of Project Managers leading Agile projects. Additionally, the study identified challenges and obstacles experienced by Agile IT PMs, methods to define and track success, and recommendations for practitioners in this domain. The results of this study are intended to inform Agile IT PM practitioners, Agile teams, and organizations seeking to leverage the Agile methodology for software development of methods to generate success and overcome hurdles that are inherent to the practice.

Library of Congress Subject Headings

Project management—Information technology; Agile project management; Scrum (Computer software development)—Leadership

Date of Award

2024

School Affiliation

Graduate School of Education and Psychology

Department/Program

Education

Degree Type

Dissertation

Degree Name

Doctorate

Faculty Advisor

Gabriella Miramontes

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