Abstract

Work-related stress is increasingly problematic for middle managers and executives, leading to escalating problems of burnout, turnover, diminished performance, and compromised well-being. However, given the same stressor, differential outcomes are observable across individuals, ranging from paralysis to agitation, and even enhanced performance. Individuals’ responses to stress are strongly influenced by their mental models, physiology, and nervous systems—all of which can be deliberately modulated to promote more adaptive stress responses. The purpose of this study was to examine managers’ experiences of their modulated self-awareness states to optimize their stress response for work performance. A purposive sample of 10 senior managers and leaders was interviewed about their experiences of stress and its effects on their work performance. The data were examined using content analysis. Participants associated dysregulated embodied self-awareness with emotional overwhelm, ruminative thinking, and depletion. Modulated embodied self-awareness states were triggered by collaboration, autonomy, and challenging tasks. Modulated embodied self-awareness states improved work performance, effectiveness, and calmness. Restorative embodied self-awareness states included self-awareness, self-expression, and relaxation. These states were triggered by productivity, healthy connections, and positivity. RESA states enhanced work performance, improved connection, and promoted appropriate responses to work-related stressors.

Library of Congress Subject Headings

Burn out (Psychology)—Work environment; Job stress

Date of Award

2024

School Affiliation

George L. Graziadio School of Business and Management

Department/Program

Business

Degree Type

Thesis

Degree Name

Masters

Faculty Advisor

Gary Mangiofico

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