Abstract
This qualitative study explored the forces that influenced employees to quit and how the employee-manager relationship mitigated this. The research centered on employees employed in the retail industry throughout the year 2020. This study aimed to investigate what factors motivated employees to remain committed to their organizations amidst the psychological impacts of COVID-19. The findings of this study suggest that the COVID-19 pandemic has had a significant impact on the mental well-being of individuals, as evidenced by their experiences of anxiety, depression, and emotional fatigue. Understanding the impact of COVID-19 on employee turnover and the influence of the employee-manager relationship is crucial for gaining valuable insights into the organizational landscape. Organizations can develop effective strategies to improve employee retention and overall satisfaction by comprehending these dynamics.
Library of Congress Subject Headings
COVID-19 Pandemic, 2020-; Employees--Well-being; Employees--Mental fatigue; Industrial relations
Date of Award
2023
School Affiliation
Graziadio Business School
Department/Program
Business
Degree Type
Thesis
Degree Name
Masters
Faculty Advisor
Miriam Lacey
Recommended Citation
Fay, Lori, "Did the psychological implications of COVID-19 influence employees to say, “I quit”" (2023). Theses and Dissertations. 1343.
https://digitalcommons.pepperdine.edu/etd/1343