Alternative Title

Impatto dei fattori di responsabilità sociale interna sul clima di innovazione del dipendente nel settore della diagnostica medica

Abstract

This study examined the relationship between employee-driven corporate social responsibility (CSR) factors and employee innovation in U.S. medical diagnostic companies during the respiratory syndrome coronavirus (COVID) pandemic. This study examined what employee-driven CSR factors affect such motivation of employees toward innovation. The research population was employees who have worked in operation, quality control, research, technical, and management departments of medical diagnostics companies in the United States of America. The investigator used a survey questionnaire for this correlation design study. Employees’ responses were analyzed based on education level, gender, and job function using descriptive analysis, t-test, and ANOVA-test. The theoretical framework consisted of the theory of corporate social responsibility and the expectancy theory of motivation. The study questions focused on nine predictors of employee-driven CSR, including employees’ rewards and recognition, empowerment, resources, engagement, and decision-making involvement, horizontal communication, vertical communication, employee job satisfaction, employee training, and leadership relationships as dependent variables and their impact on employee innovation climate as independent variables. Correlation and multiple regressions were conducted to determine the underlying relationship of the variables. The result indicated a significant relationship between employee-driven CSR and employee innovation. In addition, the study revealed that nine employee-driven CSR factors explained about 50% of employee innovation as predictor variables. Job satisfaction had the most significant impact on employee innovation climate, followed by Horizontal communication.

In conclusion, this study recognized job satisfaction as the most critical employee motivational factor to innovate through quantitative research, which was also a characteristic of employee-driven CSR. The value of employee-driven CSR factors’ influence on innovation can contribute to both theory and practice. This research may highlight how medical diagnostics business leaders foster innovation through employee-driven CSR.

Library of Congress Subject Headings

Social responsibility of business; Employee motivation; Diagnosis Services--United States

Date of Award

2022

School Affiliation

Graduate School of Education and Psychology

Department/Program

Education

Degree Type

Dissertation

Degree Name

Doctorate

Faculty Advisor

James Dellaneve

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