Abstract

This phenomenological study explored the lived experiences of tourism leaders who operate a tour operator company in Egypt. It sought to examine how the lack of collaborative leadership adversely affects tourism. The study further investigated the challenges the tourism industry faces, and the strategies tour companies’ leaders use to achieve successful sustainable tourism. The study revealed the connection between the challenges, strategies, competitiveness, factors of success, and recommendations to create a strategic framework for successful sustainable tourism. The strategic framework promoted collective tourism leadership and sustainable tourism as significant economic drive in Egypt to reduce poverty, develop society, and bring wealth to individuals. Tourism leaders will benefit from understanding the challenges different tourism sectors face and implementing strategies for achieving collective tourism leadership to promote prosperous, sustainable tourism. Such understating of challenges, competitiveness, success factors, and strategies is essential for creating a strategic framework to advance tourism as an economic drive in Egypt. The strategic framework for a sustainable tourism industry will be the remedy to eliminate gaps between involved partners, unite their goals, and provide a key to unlock future opportunities. Incrementally applying the strategic framework will connect and integrate the existing tourism services into a more effective sustainable leadership with higher value offers for the maximization of customer satisfaction, positive word of mouth, and more tourist expenditure to boost the economy.

Library of Congress Subject Headings

Sustainable tourism—Egypt; Tourism—Egypt—Leadership

Date of Award

2024

School Affiliation

Graduate School of Education and Psychology

Department/Program

Education

Degree Type

Dissertation

Degree Name

Doctorate

Faculty Advisor

Farzin Madjidi

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