This series includes publications and other works by Pepperdine University Graziadio School of Business and Management faculty.

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Submissions from 2015

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Information Differences Between Closed-ended and Open-ended Survey Questions for High-technology Products, William H. Bleuel

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The Genesis of the Graziadio School of Business and Management: A Little Department at a Small Liberal Arts College Transforms into a Nimble, Notable School at a Dynamic, Expanding University, Edward Rockey

Submissions from 2013

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Cultural Implications of Customer Satisfaction Differences of Help Desks in the US and China, William H. Bleuel, Terry Young, and Wayne Gertmenian

Submissions from 2010

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Cross-Cultural Customer Satisfaction of High Technology Companies in China, India, and Japan, William H. Bleuel and Darrol J. Stanley