May Roberts


Rapid changes within the global market have intensified the shortage of experienced talent. Employee turnover remains a major threat to companies worldwide. This study examined the use of stay interviews for retaining key employees from this perspective of managers. Nine leaders who manage key talent were interviewed about what measures they currently take to retain key employees and their perspectives about using stay interviews to increase the retention of key employees. The resulting date were examined using content analysis. Study findings indicated that mangers at the case organization currently engage in four activities to retain key talent: fostering employees' productivity and development, providing rewards and recognition, disseminating organizational information, and offering professional and personal support. Managers believed that stay interviews enhance retention of key talent through a number of mechanisms such as helping employees feel valued, cultivating supportive managerial behaviors, and building strong supervisor-subordinate relationships.

Library of Congress Subject Headings

Dissertations (MA) -- Organization Development; Employee retention; Employee motivation; Organizational effectiveness -- Case studies

Date of Award


School Affiliation

Graziadio Business School



Degree Type


Degree Name


Faculty Advisor

Lacey, Miriam;