Miriam Volle


This mixed methods study explored the relationship between organizational culture expressed through values and meeting practices. Three organizations were studied using meeting observations, a staff survey and interviews. The study referenced four conceptual frameworks on the role of meetings in business—that they played a functional role, represented an interruption in the flow of work, were a form of organizational discourse and were a component of organizational culture. Meetings were one of a number of methods the organizations used to reinforce their values and were a complex reflection of the life of the organization and expressed how it had chosen to work out its context, with the role of the managers surfacing as a critical avenue for values reinforcement. Values awareness proved to be an unreliable indicator of values integration. Studying meetings also emerged as a low-threat entrée for OD practitioners to explore an organization’s culture.

Library of Congress Subject Headings

Dissertations (MA) -- Organization Development; Business meetings -- Case studies; Organizational effectiveness -- Case studies; Work environment -- Evaluation

Date of Award


School Affiliation

Graziadio Business School



Degree Type


Degree Name


Faculty Advisor

Rhodes, Kent;