The evolution of workplace coaching has been primarily driven by coach practitioners as empirical literature did not noticeably emerge until the 1990s. As a result, coaching in business has relied on a variety of theories about how people learn rather than grounding the practice in social science research. This research study used the Delphi method to reach expert agreement on the guiding principles of coaching and the planning, implementation, and evaluation of manger-as-coach programs in business. Expert participants in this study were solicited through LinkedIn coaching-related groups and from the International Coaching Federation’s open, online credential holder’s directory. Twenty-four expert panelists responded to all three survey rounds. Of the twenty-four respondents, 29% were male and 71% were female. In addition, the average number of total years coaching experience among experts was 18 and the median number of years coaching was 20.

Library of Congress Subject Headings

Dissertations (EdD) -- Learning technologies; Teams in the workplace -- Training of; Employees -- Coaching of; Work environment -- Planning -- Case Studies

Date of Award


School Affiliation

Graduate School of Education and Psychology



Degree Type


Degree Name


Faculty Advisor

Polin, Linda;