Organizational culture has been a topic of interest throughout all industries and has become a phrase studied in business and academic literature. With the Millennial generation now in the workforce, organizations employ workers of various age groups and generations. With increased scrutiny on organizational culture, the widely varying age ranges of employees, and a competitive workforce, it is not surprising that organizations are considering the role their organizational cultures play in both recruitment and retention. This case study examined the impact of organizational culture on workers’ decisions to join, stay, or leave an organization. This study included an examination of literature on gender and generational needs, differences, and similarities. Additionally, this case study examined the extent to which organizational culture plays a role in workers’ decision-making processes. The qualitative data used to support this case study was collected from interviews with a gender-balanced sample of 12 individuals (four Baby Boomers, four Generation X participants, and four Generation Y participants). Although the interview questions were consistent across participants, questions were open-ended to allow for emergent dialogue. After the interviews were completed, the data were analyzed to identify themes. This case study finished with summarizing the key themes found in the qualitative data that supported or refuted the literature review. Study limitations, conclusions, and recommendations also were identified.

Library of Congress Subject Headings

Dissertations (MA) -- Organization Development; Intergenerational relations -- Problems, exercises, etc.; Corporate culture; Organizational change

Date of Award


School Affiliation

Graziadio Business School



Degree Type


Degree Name


Faculty Advisor

Anna, Alexandra;