Abstract
Employee motivational programs consist of extrinsic and intrinsic motivators. This project showed the impact the use of intrinsic reward systems had on employee feelings of satisfaction and increased performance. The study was conducted with an organization that supports developmentally disabled adults. The focus was to improve medication administration practices by decreasing the number of medication errors made by employees. The data utilized to conduct this study consisted of pre- and postintervention employee interviews, database information, and application of intrinsic approaches with employees. The conclusion showed that there was a significant decrease in errors after intrinsic management practices were implemented. The findings also revealed that an increase in teamwork and job satisfaction were additional positive results of the project.
Library of Congress Subject Headings
Research projects (MSOD); Organizational effectiveness; Employee motivation; Medication errors -- Prevention
Date of Award
2012
School Affiliation
Graziadio Business School
Department/Program
Business
Degree Type
Thesis
Degree Name
Masters
Faculty Advisor
Lacey, Miriam;
Recommended Citation
Catalini, Meredith, "Intrinsic rewards increase job performance within an organization" (2012). Theses and Dissertations. 283.
https://digitalcommons.pepperdine.edu/etd/283