Abstract

The world of work has changed significantly due to the global pandemic of 2020. As a result, many organizations have shifted to remote or hybrid work models, requiring new ways of thinking about all aspects of the employee experience. This paper explored the impact of both remote and hybrid work models on the employee onboarding experience, focusing on employee sentiments toward the organization. The study occurred within a consulting organization and involved interviews with twelve new hires, to understand the successes and the challenges of their onboarding experiences. The results indicated that remote onboarding negatively impacted feelings of connection with colleagues and understanding of internal communication methods, and positively impacted new hires’ accounts of onboarding structure and planning. Organizations onboarding remotely should proactively address opportunities in the new hire experience to smooth employee entry and socialization.

Library of Congress Subject Headings

Employee orientation; Employees--Attitude

Date of Award

2023

School Affiliation

Graziadio Business School

Department/Program

Business

Degree Type

Thesis

Degree Name

Masters

Faculty Advisor

Miriam Y. Lacey

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