Amy E. Scalia


Citizens, politicians, scholars, and educators agree that the nation's educational system is failing to serve our youth. Despite energy, resources, research, and readiness, schools remain unchanged and ineffective. This study builds on existing research in the corporate landscape about the role identity plays in an organization's capability to change. The school system has not made a distinct statement about what it stands for. The researcher hypothesized that a clear identity will better prepare the educational system and schools within it to implement change effectively. The study explored the question, "Does a clear identity better equip a school to implement change?" through a publicly chartered school in New Orleans, Louisiana. The study used action research and a qualitative and quantitative survey methodology adopted from existing models to measure the identity and agility of the school. Data were analyzed and fed back to the organization's leadership to inform the findings, raise awareness about the concepts, and drive change. Findings indicated that while the school had strong identifying values and demonstrated components of agility, it had room for improvement in both. The head of school expressed an interest in enhancing the school's identity and adopting more change-friendly behaviors. The link between identity and agility may exist, but further research should be conducted to obtain a larger data set and measure these concepts over time.

Library of Congress Subject Headings

Organizational change; Group identity; Research projects (MSOD)

Date of Award


School Affiliation

Graziadio Business School



Degree Type


Degree Name


Faculty Advisor

Worley, Christopher G.