The purpose of this case study was to develop a comprehensive understanding of the real-world issues encountered by applicants attempting to realize opportunities available through the E-rate program. With multiple changes in the E-rate program spanning nearly two decades, it is necessary to understand what E-rate applicants have experienced, and what the impacts of those experiences are (past, present, and future). This study explored a micro version of the E-rate program as experienced by two small and remote Bureau of Indian Education (BIE) funded K-8 schools on the Pine Ridge Indian Reservation in South Dakota since 1998.

Library of Congress Subject Headings

Dissertations (EdD) -- Learning technologies; Bureau of Industrial Education, Inc.; Telecommunication policy -- United States; Pine Ridge Indian Reservation (S.D.) -- Education

Date of Award


School Affiliation

Graduate School of Education and Psychology



Degree Type


Degree Name


Faculty Advisor

Hamilton, Eric R.;