The UAE Government has recently launched a strategy for Artificial Intelligence (AI) that transitions the government to a new phase of becoming an AI-driven government. This strategy aimed to adopt AI-based technologies to boost the overall performance of the government. AI- based technologies have the capability to perform a wide range of human cognitive functions such as voice recognition, image recognition, and prediction. However, to achieve the vision of becoming an AI-driven government, the UAE has to prepare effectively for the transformation by anticipating the various challenges that accompany the adoption of AI-based technologies. Previous research indicated that infusing AI-based technologies will stimulate major shifts in organizations such as reshaping the nature of work, changing how work was previously done, and, more importantly, redefining the measurements of effective leadership. Hence, to particularly address the major shifts triggered by the adoption of AI-based technologies in terms of organizational leadership, this research study explored aspects of effective leadership in the UAE’s future AI-driven government. For this purpose, the study employed an explanatory sequential mixed methods design that incorporated the collection of both quantitative and qualitative data. The key findings of this study contributed to the development of a framework for transforming and augmenting leadership capabilities that could be implemented in UAE’s AI- driven government. This study found that public entities within the UAE government will need to redefine their organizational leadership structure by essentially incorporating roles that foster a culture of innovation and establish a data-driven organization as a major cornerstone for a successful AI-transformation. Equally important, AI-based technologies will enable leaders to become more efficient and productive through the concept of augmented intelligence. The findings of this study also indicated that agile mindset, AI-technology proficiency, data intelligence, and qualities associated with transformational leadership theory are the 4 main competencies which define an effective leader in UAE’s AI-driven government. Finally, this study highly recommends the implementation of more innovative development methods as a key step to build and prepare the leaders needed for the UAE’s AI-driven government.
Library of Congress Subject Headings
Dissertations (EdD) -- Organizational leadership; Artificial intelligence -- Case studies; Technological innovations -- Government policy -- United Arab Emirates
Date of Award
Graduate School of Education and Psychology
McManus, John F.;
Almarzooqi, Ahmed, "Towards an artificial intelligence (AI)-driven government in the United Arab Emirates (UAE): a framework for transforming and augmenting leadership capabilities" (2019). Theses and Dissertations. 1069.