Douglas Quist


With the tourism business consistently evolving and changing, Native American tribal businesses and leaders face challenges as they continue to grow and thrive in the industry. Although all businesses in the tourism industry face challenges and have commonalities, certain challenges are specific to Native American businesses. Often located in rural areas, hiring tribal members when available, and with limited talent pools, these Native American businesses are running complex software and hardware systems that require very specific and complex technical expertise. From recruiting to hiring, onboarding to training seasoned executives, specific leadership and technical needs must be met, regardless of limitations. Senior managers from Native American tribal businesses explore what they have learned, what they have seen, and what they are doing to get the right people in their organizations. Once they hire the right employees, training, mentoring, feedback, and reporting can be used to empower them and their award-winning teams to execute macro level system implementations throughout their organizations.

Library of Congress Subject Headings

Dissertations (EdD) -- Organizational leadership; Indian tourism; Indians of North America -- Leadership; Leadership

Date of Award


School Affiliation

Graduate School of Education and Psychology



Degree Type


Degree Name


Faculty Advisor

Madjidi, Farzin;