This mixed methods study examined the correlation between authentic leadership among management and employee engagement among unionized hourly workers in a major logistics service company and examined the factor of trust between management and union workers. Within a context of positive organizational behavior, by analyzing and comparing results of the Authentic Leadership Inventory and the Employee Engagement Survey and conducting interviews within a business division, the study determined that there are high levels of authentic leadership, employee engagement, and trust with the district where the study took place. The qualitative part of the study found a very weak negative correlation between authentic leadership and employee engagement. The qualitative interviews found high levels of interpersonal trust and trust in the company exist. Limitations existed in this study and may partially explain the findings. Suggestions for further research are included.
Library of Congress Subject Headings
Dissertations (EdD) -- Organizational leadership; Employee motivation; Leadership -- Case studies; Trust; Work environment
Date of Award
Graduate School of Education and Psychology
Mason, John C., "Authentic leadership, employee engagement, and trust at a major logistics service company" (2019). Theses and Dissertations. 1041.