This study outlines the research methods and findings of an assessment performed to evaluate an organization's diversity and inclusion climate. A survey was conducted with 67 of 81 of the organization's employees, followed by 15 interviews, and six focus groups. The study found this organization to be very diverse and to place a high value on the importance of Diversity and Inclusion (D&I) to its performance. However, there are limited form D&I structures currently in place. A comprehensive D&I management strategy integrated with the organization's business strategy will be critical to supporting achievement of its mission. This organization plays a unique role in bridging the gap between diverse student populations and more homogeneous tech corporations. Given this, the organization embodies the complexity of D&I challenges that many organizations must face in creating an inclusive culture in order to increase retention, job satisfaction, engagement, and performance.

Library of Congress Subject Headings

Dissertations (MA) -- Organization Development; Diversity in the workplace -- Case studies; Work environment -- Evaluation

Date of Award


School Affiliation

Graziadio Business School



Degree Type


Degree Name


Faculty Advisor

Chesley, Julie;