The impact of a mobile phone-delivered digital financial education program on financial behavior among Hispanics
We explored the potential of digital financial education programs among Hispanic populations, through the design and evaluation of a mobile phone delivered digital program called Mind Your Money (MYM). This program sought to improve financial knowledge and behavior among low- to-moderate income Hispanics residing in the Greater Los Angeles area. We assessed the program through a randomized controlled trial with a wait-list control group. Our digital financial education program had a higher retention rate than comparable in-person financial coaching programs. We found that our program had a positive statistical significant effect on financial capability. Participants who completed program activities were more likely to have a budget/spending plan and felt more confident about their ability to pay for unexpected expenses.
Blanco, Luisa; Chen, Lucia; Hernandez, Isaias; Thames, April D.; and Serido, Joyce, "The impact of a mobile phone-delivered digital financial education program on financial behavior among Hispanics" (2022). Pepperdine University, School of Public Policy Working Papers. Paper 81.