Brick & Click Libraries
Our roadmap to the cloud started with WorldCat Local as our catalog/discovery system. Next we moved to OCLC’s WorldShare Management Services (WMS), a cloud-based ILS system/platform including the License module and WorldCat Knowledge Base we use to manage our e-resources. At the same time, the cloud also moved into public services with the use of the Springshare platform for our reference, instruction, statistics and room reservation systems. Staff scheduling is also in the cloud with Whentowork. All of these cloud based technology changes have revolutionized the way librarians and staff do their routine jobs. The impact on our workflow has meant that communication with various stakeholders is vital. Managing the change process was the most underestimated aspect of the implementation process. Still on the horizon are our consortial borrowing system and patron/demand driven acquisitions, both to be in the cloud. Cloud technology is transforming the way we assist patrons. Instead of a cloud-free future, we are looking forward to a future in the cloud!
Ye, Gan and Bryant, Sally, "It's All Up in the Clouds" (2013). Pepperdine University, Librarian Publications. Paper 8.