The purpose of this non-experimental, quantitative study was to examine organizational identity dissonance experienced by an organization's social actors in the context of organizational decline and turnaround utilizing factor structures from five years of pre-existing, employee surveys to determine whether differences in factor scores occurred over the 5-year time frame. Organizational identity dissonance is the psychological stress or discomfort experienced by an organization's social actors from holding two or more contradictory attitudes, beliefs, or behaviors (McLead, 2008) in relation to the organization's identity. A social actor is an individual participating in a communal environment (Whetten & Mackey, 2002). A communal environment is defined as an organization, firm, or business unit. In this study, the communal environment is the Printing Division of a high-tech optics company. The analysis focuses on existing data collected from 5 years of employee engagement survey data.

Library of Congress Subject Headings

Downsizing of organizations; Employees -- Attitudes; Organizational behavior

Date of Award


School Affiliation

Graduate School of Education and Psychology



Degree Type


Degree Name


Faculty Advisor

Kent Rhodes