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Corporate Conflict Management 4.0: Reflections on How to Get There From Here
Peter W. Benner

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Legal Design Lawyering: Rebooting Legal Business Model with Design Thinking
Vronique Fraser and Jean-Frangois Roberge

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Culture and its Importance in Mediation
Joel Lee

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Foreword
Thomas J. Stipanowich and Alexander Insam

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Session One: Bridging Across Cultures
Bernd Fischer, Rene Insam, and Helmut Buss

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Session 2: Navigating, Building, and Strengthening Relationships
Nancy Vanderlip, Scott Patridge, Jeremy Lack, and Debra Gerardi

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Session 3: Harnessing the Power of Information and Insight to Improve Strategic Decision Making and Choice
Mary Beth Cantrell, Randall Kiser, Alexander Insam, and Donald R. Philbin Jr.

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Session 4: Promoting Conflict-Competent Leadership and Holistic Conflict Management
Alexander Insam, David Huebner, Juergen Briem, Noah Hanft, and Thomas J. Stipanowich

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Community of Thinkers Workshop: A Summary Reflection
Karinya Verghese

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A Business Alternative: Changing Employers' Perception of the EEOC Mediation Program
Mark Lim