Salesforce Compensation Plans Incorporating Multidimensional Sales Effort and Salesperson Efficiency

Document Type

Article

Publication Date

Spring 2004

Keywords

Business, sales force compensation models, salesperson efficiency, multidimensional sales effort

Abstract

Sales force compensation models are often constrained by the assumption that salesperson effort is unidimensional. Some models have extended this scenario to multiple products but retain the "single-effort" assumption. In addition, salesperson efficiency has been ignored. As selling is clearly multidimensional, we present a formulation of an agency model (MIPAM) that incorporates multidimensional sales effort as well as salesperson efficiency. Using the model, we also show that under certain assumptions, we can build the second-order condition of the agent's maximization into the principal-agent problem, instead of assuming it, as has been done in the past.

Comments

Journal of Personal Selling and Sales Management, Vol. 24, pg. 101

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